Efbet is committed to providing a safe, transparent, and responsible entertainment experience. We consider gaming a form of leisure and believe it is fundamental to protect our users from the potential risks associated with an uncontrolled approach. We actively promote safe gaming practices and provide resources to help players always maintain control of their activities.
Access and use of our services are strictly prohibited for anyone who has not reached the age of 18 (or the legal age of majority in their jurisdiction of residence). During registration and payment processing, we carry out rigorous checks to verify users' age. Should accounts belonging to minors be identified, they will be immediately closed and funds blocked.
To help you manage your budget, we offer the possibility to set limits on deposits and losses. You can configure these limits on a daily, weekly, or monthly basis. Once the maximum limit you've set is reached, you will not be able to make further transactions until the end of the selected period.
We believe it's important that gaming doesn't interfere with daily activities. You can set reminders for time spent online or define time limits for your gaming sessions. Additionally, the 'Break' function allows you to temporarily block access to your account for short periods (e.g., from 24 hours to a few weeks) to step away when needed.
If you feel that gaming is becoming a problem, you can request permanent self-exclusion or exclusion for an extended period (e.g., 6 months or a year). During this period, you will not be able to access your account nor will you receive promotional communications. You can also opt for permanent account closure by contacting our support team.
We invite users to periodically evaluate their habits. Some warning signs include: playing to recover losses, hiding the extent of gaming from family or friends, asking for loans to finance the activity, or experiencing anxiety and irritability when not playing. Recognizing these signs in time is the first step to preventing addiction.
If you think you have difficulty controlling your impulses, we encourage you to seek professional help. There are numerous free and anonymous organizations and helplines dedicated to psychological support for players. Our customer service is available to provide general guidance on how to block your account and direct you to qualified external resources.
If you share your computer or mobile device with individuals under 18, we recommend installing parental control software to block access to adult platforms. We also advise keeping login credentials confidential and not saving passwords on shared devices.
Our customer support staff receive guidelines on how to recognize potential signs of problematic gaming. We adopt internal processes to monitor interactions anonymously and, as far as possible, we try to intervene to suggest the use of limitation tools when risk behavior patterns are evident.
This policy is periodically reviewed to ensure it reflects international best practices and any new regulatory directives. Efbet is committed to continuously improving initiatives for the protection of its users.